HESK is a free support ticket and knowledge base application. Initially released in 2009, HESK has grown be become one of the most popular free support solutions. Installatron Remote is a one-click solution to install and manage all of your HESK websites.

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  • submit support tickets,
  • communicate with staff,
  • view ticket status,
  • access knowledgebase.
  • organize and prioritize tickets,
  • view and respond to assigned tickets,
  • customize settings and options,
  • run reports and more.
  • CMDB
  • Live Chat
  • Mobile Device Management
  • Advanced Configuration
  • Calendar & Scheduling
  • Analytics